• Description

Issue: The counter stays at Zero even while the rotor is spinning.

Fault: The reed switch on the counter which registers the pulses coming from the magnet in the rotor is faulty or the software in the counters E PROM has become corrupted.

Solution: Lift the counter from the ball, remove the circuit board from the rear of the counter which effectively resets the E PROM

Detailed Description: Should you power up the counter and discover that it is no longer registering the revolutions of the rotor, there are two possible faults;

The first problem is where the little reed switch built into the counter has been damaged from a drop or sudden, hard shock to the body of the sphere. There is no effective repair for this and you will require a new counter.

The second is where the software which converts the magnetic pulses from the rotor into your score on the display has become temporarily corrupted and as a result, the display will remain at 0 regardless of how fast you spin the ball!  There is a solution to this second fault:

1. - Remove the counter.

2. - Remove the 6 little fixing screws and pull the board away from the counters body. This will serve to remove the power from the boards components.

3. - After 30 seconds have elapsed, reattach the board and replace the 6 screws.

4. - Attach the counter to the ball and the fault should be cured.

In the event that this solution fails, please let us know.